Why have clients been choosing CoverLink since 1920?
Put simply, we’re there when tragedy strikes. To us, it’s about people, not policies. People have assets to protect, loved ones they care for and employees who depend on them. We believe it’s our responsibility to safeguard the people we care about.
Meet the Team
Obsessively protecting and caring for clients since 1920 Looking to find out who we are, not just what we do? Put simply, we’re about people, not policies, and our culture reinforces this belief. At CoverLink, it began with a simple question: why? Why do we do what we do? Why do we exist? What do [...]
Are you looking for a career, instead of just a job? Is a culture that values hard work, encourages individual responsibility and rewards top performers far above the industry average appealing to you? If so, then read on… Let’s Grow Together! Dear Top Performer, If you’re looking for a career that will challenge you both [...]
Referral Rewards PLUS Program We’re honored when clients like Mark Muirhead say, “They’re the type of individuals you can count on, and who honestly care about their clients from a business and personal standpoint.” And when Mark takes the time to refer us to his family and friends, we wanted to show our appreciation so [...]
What Our Clients are Saying... We believe it’s our responsibility to safeguard the people we care about, and we love when clients tell us how we’re doing. Mark & Sharon Koons Bellefontaine, OH The staff at CoverLink has been truly exceptional in providing prompt, courteous and professional service. They were able to accommodate my insurance needs [...]
At CoverLink, we believe our purpose – why we do what we do – is just as important as what we do. Everything our brand stands for, and at times what we stand against, should reinforce this purpose. This belief that people are more important than policies. That doing the right thing for our clients, our [...]
Tom has worked in the insurance industry since 1977 holding numerous positions from Account Executive and Agency Manager, President to his current role. He combines his unique ability of thinking differently with his wealth of insurance and business experience to propel CoverLink to new levels of success.
In his spare time, he enjoys spending time with his family, especially his grandkids. In addition, he’s also an avid woodsman… yes, you read that correctly. He can often be found yelling “timber” or just splitting firewood for family and friends.
Prior to joining the team at CoverLink in 2006, Matt worked as an Underwriter with a multi-state insurance company located in Columbus, Ohio. Matt is a Certified Insurance Counselor (CIC) and Chartered Property and Casualty Underwriter (CPCU), having successfully completed the rigorous coursework and exams to earn these designations.
He also serves on the Board of Directors for the Ohio Insurance Agents Association and the Associated Risk Managers of Ohio, in addition to volunteering his time to multiple other community and industry organizations.
In 2013, Matt was awarded and recognized as the National Young Insurance Agent of the Year, and in 2019 he was recognized as the Insurance Advisor of the year by Finance Monthly.
Senior Account Manager
Gina oversees the Commercial Lines division at CoverLink, which is responsible for managing the business insurance needs for clients.
She has worked in the insurance industry since 1980, beginning as a Commercial Underwriter with a regional company located in Springfield, Ohio.
In 1984, she earned her Certificate in General Insurance, and in 1995, her Accredited Advisor of Insurance designation.
In her spare time, she enjoys spending time with her family, including four grandkids, and biking.
Kyle joined the CoverLink team in 2018 as in intern when he was a junior in high school. Shortly after, he began studying to obtain his insurance license, which he passed in 2020 and joined our Personal Lines division.
Kyle helps individuals and families with their home, auto, umbrella and other personal insurance needs, which he thoroughly enjoys.
In his spare time, he enjoys spending time with the ones he loves, watching sports and playing video games.
Senior Insurance Advisor
Tim works with individuals, families and businesses to design insurance policies perfectly suited to their specific needs.
He has been working in the insurance industry, and with CoverLink, since 1993. As a lifelong resident of Logan County, he’s been involved with a number of community organizations, often taking the leadership role such as President of the Chamber of Commerce, and the United Way.
He’s often found spending as much time as possible with his two daughters, and his grandkids
Mark has worked at CoverLink since 2004. He specializes in life and health insurance, where he utilizes his extensive knowledge to help clients make sense of a confusing and ever changing market.
He also holds the Property & Casualty Insurance License, and often helps families as well as small businesses to set up their insurance protection plan.
Mark graciously volunteers his time to several community organizations, and enjoys spending his free time with his family
Leah joined the Commercial Lines division at CoverLink in 2012 where she works closely with business owners on their Commercial Insurance needs to help them achieve their desired level of protection.
Leah is known for her outgoing personality, positive attitude, and relentless pursuit of the goals she sets out to achieve. Clients often rave about her and the service she provides.
In her spare time, Leah enjoys spending time with her family and friends… and she can often be found at the closest Buffalo Wild Wings!
Larry Middaugh, PLCS
Senior Insurance Advisor
Larry joined CoverLink with an extensive background in sales, bringing over 30 years of experience and commitment to taking care of his clients in the banking and mortgage industry.
Larry’s dedication to his clients aligned so well with the CoverLink tradition of relentlessly caring for, and protecting its clients, that he joined the team of Licensed Insurance Advisors in 2015.
Larry defines success as knowing his purpose in life, continuing to grow to reach his fullest potential and sowing seeds that benefit others. He’s a father of three incredible children and husband to an amazing, kind and loving wife.
Tony Fink, CIC, CLCS
Tony is responsible for serving the needs of individuals and businesses looking for property & casualty insurance. In addition, he’s licensed and capable of advising clients that desire life insurance protection.
He’s a Certified Insurance Counselor (CIC) and a Commercial Lines Coverage Specialist (CLCS), having successfully completed the rigorous coursework and exams to earn these designations.
Tony entered the insurance industry in 2008 bringing a diverse background of experience and knowledge to his Account Executive position with CoverLink.
In his free time, Tony enjoys spending time with his family, being outdoors, following sports and listening to music.
Meg earned her Bachelor’s degree in Business Management from Urbana University in Ohio. She has been active in the insurance industry since 2006, and is an Ohio Notary.
In her spare time, Meg enjoys spending time with her family at Indian Lake, listening to live music and reading.
Jordan joined the CoverLink team in 2017, bringing top-notch client service skills acquired through several years in the banking industry.
She’s constantly assisting and advising clients on their personal insurance needs – home, auto, jewelry, umbrella and other policies – not to mention, she’s just plain fun to be around!
In her spare time, Jordan enjoys spending time with family and friends, especially her husband and two kids.
Jill works in the Personal Lines Department where she helps individuals and families with their Home, Auto, Umbrella and other personal insurance needs.
She graduated with her Bachelor’s Degree in 2009 from Otterbein University, and shortly after began her career in the insurance industry.
In addition to holding the Ohio Property & Casualty Insurance License, she also has her Accident & Health, Life and Variable licenses.
Jill enjoys spending as much time as she can with her family, and especially enjoys being with her little girl who makes her laugh often.
Chris joined the CoverLink team in 2017 with a diverse and exciting professional and educational background. He works with individuals, families and businesses to find the ideal solution for their insurance needs.
He brings a positive attitude and a desire to help his clients in his position as an Insurance Advisor, but most importantly, he shares one of the most fundamental beliefs we hold dear within our organization: he cares. He cares about his clients, he cares about protecting all that’s important to them, and above all, he cares about doing what’s in the best interest of his clients. His enthusiasm and empathy set him apart, and he’s backed by the top-notch service provided at CoverLink, making him a tremendous asset to his clients. In short, Chris puts people before policies.
In his free time Chris enjoys spending time in the outdoors hunting and fishing. He’s also a passionate sports fan devoting support to all levels of play.
Senior Insurance Advisor
When considering business insurance, contracts and requirements are often complex and confusing. As professional insurance agents, CoverLink is in a position to help. We’ll help you secure the right business insurance at the right price so you can enjoy the security and peace-of-mind you deserve, and spend time focusing on your business and not your insurance.
Director of Marketing
Kelli brings extensive marketing expertise to CoverLink after spending nine years in the automotive industry, where she gained valuable insight in the areas of design, digital presence, and content creation.
After joining CoverLink in 2015, her focus has been on telling the story of our long standing belief, that people are more important than policies, in a fresh way with a digital twist, allowing consumers who believe what we believe to find us easier.
Kelli graduated from Ohio University in 2006 with a Bachelor’s Degree in Communications, and earned her Master’s Degree in Business from Ashland University in 2010.
She enjoys spending time with her family, especially being outside with her son and two daughters.
Director of First Impressions
As the Director of First Impressions, Jami brings top-notch client service skills. She’s constantly assisting clients with billing inquiries, working to resolve any frustrating issues they’re having, and she’s just plain fun to be around!
In her spare time, Jami enjoys spending time with family, especially her husband and four children and going on four-wheeling trips together.
Erika works in the Commercial Lines division at CoverLink as an Account Manager, where she helps businesses with their varying & complex insurance needs, from Business Auto to Commercial Liability, Directors & Officers to Commercial Property.
In her spare time, Erika enjoys hiking, reading, and spending time with her son.
Erin joined the Personal Lines division at CoverLink in 2019, as an Account Manager, where she helps individuals and families with their Home, Auto, Umbrella and other personal insurance.
She previously worked in the healthcare industry before getting her insurance license in November of 2018.
When Erin isn’t at work, you can find her cheering on her kids at various sporting events almost every day of the week. In addition, she enjoys planting flowers, finding rusty items to decorate with and spending as much time with her family as possible.
Alissa works as an Account Manager where she helps individuals and families find the insurance that best fits their needs.
In addition to earning her Ohio Property & Casualty Insurance license in 2008, Alissa received her Life Insurance License in 2010.
In her spare time, Alissa enjoys spending time with her family camping, and watching her son race go karts around the U.S.
Vickie has worked at CoverLink since 2000 helping clients with a diverse set of needs, from securing the coverage that’s best for their individual situation, to providing guidance when claims or billing questions arise.
Vickie currently holds the Ohio Property & Casualty Insurance License, and is well known to clients because of her infectious personality and radiant smile that greets them when visiting the office.
In her spare time she enjoys spending time with family and friends, and traveling.
Randy began his insurance career in 2000 working with both personal and business clients on their health insurance needs. In 2008, he expanded his area of focus to include all types of insurance his clients needed from home & auto insurance, business insurance and farm insurance.
Randy resides in Urbana where he enjoys spending time with his family, and watching his horses race from time to time.
Senior Account Manager
Melodi has called CoverLink her ‘work home’ since 2009. In her position as a Senior Account Manager, she works closely with clients needing home, condo, renters, auto, umbrella and other types of personal insurance coverage. Melodi also provides service and assistance to businesses regarding their insurance protection needs.
In her spare time, Melodi enjoys being outside and spending time with her family, especially with her granddaughter.
Morgan joined the CoverLink family in 2019, as an Account Manager. She helps her clients with personal insurance needs such as, home, condo, renters, auto umbrella and more. In addition, she works closely with business owners on their Commercial Insurance needs to help them achieve their desired level of protection.
In her spare time, Morgan enjoys spending time with her family and friends, making memories and enjoying all that life has to offer!
Sam joined the Coverlink team in 2020 with a strong passion and drive to help people. As an insurance Advisor with his Property & Casualty license, he assists individuals and business with all of their insurance needs.
He is dedicated to going above and beyond for his clients and wants to make sure every client is not only properly insured, but can also feel like a part of the Coverlink family. Sam is committed to helping everyone feel confident and comfortable with their insurance decisions and have the peace of mind knowing they are taken care of by not only himself, but by the entire Coverlink team.
Outside of work you can usually find Sam spending time with friends and family, or outside on the golf course.
Jeff, from Jeff Graves Insurance joined the Coverlink team in 2020 after 29 years of being an exclusive Nationwide agent in Urbana. Jeff brings a great deal of knowledge and experience within the insurance industry and we are so pleased to have him.
Outside of work Jeff enjoys spending time with family, woodworking and watching Ohio State football.
Annette joined the CoverLink team in 2020, but has been working in the insurance industry for 32 years.
In her spare time, Annette enjoys spending time with her family and friends and loves going on hikes.